Mental Health Association in Fulton & Montgomery Counties
Preventing Mental Disorders
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Preventing Mental Disorders

Hotlines and Helplines



AIDS Treatment Information Services 1-800-HIV-0440 (1-800-448-0440)
AIDS National Hotline 1-800-342-2437
Project Inform HIV/AIDS Treatment Hotline 1-800-822-7422

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Substance Abuse Hotline 1-800-662-4357
Al-Anon/Al-Ateen Hotline (For young people who are the relatives and friends of a problem drinker.) 1-800-344-2666
Al-Anon Family Group Headquarters 1-800-356-9996
Alcohol/Drug Abuse Hotline 1-800-333-4444
National Association for Children of Alcoholics 1-888-55-4COAS (1-888-554-2627)
Addiction Services Hopeline 1-877-846-7369

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Child Abuse

Child Abuse & Maltreatment Center 1-800-342-3720 (This number is not the confidential mandated reporter number, but the general public telephone number.)
National Child Abuse Hotline 1-800-799-7233

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Adult & Child Protective Services

Fulton County 518-736-5615
Montgomery County

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Domestic Violence & Dating Violence

National Domestic Violence Hotline 1-800-799-7233
NYS Domestic Violence Hotline 1-800-942-6906
Family Counseling Cntr. Domestic Violence Prog.
Catholic Charities of Fulton & Montgomery Counties 518-842-3489
Domestic Violence & Crime Victim’s Toll Free Hotline 1-800-721-2173 | Local Hotline 518-842-3384

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Eating Disorders

Anorexia/Bulimia Association 1-800-522-2230
Eating Disorders Awareness & Prevention
1-800-931-2237 (8am-12noon)
Eating Disorders Center
Food Addiction

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LGBT National Hotline 1-888-843-4564
Eastern Standard Time: Monday-Friday 4pm-12midnight, Saturday
The Trevor Lifeline (Gay/Lesbian Youth Suicide Prevention)

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Mental Health

St. Mary’s Healthcare Mental Health Crisis Hotline 518-842-9111
National Mental Health Crisis Hotline (24 hour) 1-800-273-TALK(8253)
National Mental Health Association 1-800-969-6642
NAMI, National Alliance for the Mentally Ill (helpline) 1-800-950-3228
National Institute of Mental Health 1-888-ANXIETY(269-4389)
Panic Disorder Information Hotline

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Pregnancy/Reproductive Health

Prenatal Care Assistance Program 1-800-522-5006
Planned Parenthood: Fulton Co. 736-1911 ~ Montgomery Co. 842-0285
Planned Parenthood Health Center Hotline 1-800-522-PLAN
National Pregnancy Hotline 1-800-356-5761
Emergency Contraception Hotline 1-888-NOT-2-LATE
National Sexually Transmitted Infection Hotline 1-800-227-8922
Unplanned Pregnancy Hotline

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Homeless/Runaway National Hotline 1-800-231-6946
National Youth Crisis Hotline

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Sexual Assault & Abuse

Sexual Assault Support Services (24 Hour Staffed Hotline – Toll Free) 1-866-307-4086
Sexual Assault & Abuse Hotline
Fulton Co. Sexual Assault Support Services 518-736-1911 (ext.522)
Montgomery Co. Sexual Assault Support Svcs.
518-842-0285(ext. 605)

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American Foundation for Suicide Prevention 518-791-1544
National Suicide Prevention Lifeline
Crisis Intervention Center 1-800-999-9999
National Adolescent Suicide Hotline 1-800-HIT-HOME
National Hopeline Network 1-800-784-2433
The Trevor Life Line (Gay/Lesbian Youth Suicide Prevention) 1-866-488-7386

Local Crisis Assistance:

St. Mary’s Healthcare 518-842-9111

St. Mary’s Mental Health Clinic 518-773-3531
(for mental health “pick up” order) Ernest Gagnon, Director

If you have reason to believe that someone who lives in Fulton County is at risk for suicide and they have refused help, Mr. Gagnon can issue an order whereby this person will be picked up by law enforcement and transported to St. Mary’s Hospital for evaluation.

Montgomery County Community Services 518-841-7367
(for mental health “pick up” order) James Gumaer, Director

If you have reason to believe that someone who lives in Montgomery Co. is at risk for suicide and they have refused help, Mr. Gumaer can issue an order whereby this person will be picked up by law enforcement and transported to St. Mary’s Hospital for evaluation.

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New York State Helplines

Adult Care & Assisted Living Complaints 1-866-893-6772

General Information, English (1-800) 541-AIDS
General Information, Spanish (1-800) 233-7432

AIDS Counseling & Testing
Syracuse: (800) 562-9423 Troy: (1-800) 962-5065
After Hours Hotline: (Monday-Friday 4pm-8pm, Saturday & Sunday 10am-6pm)
(1-800) 872-2777

Attorney General’s Helpline
(1-800) 771-7755

Child Support Agency
(1-888) 208-4485

Domestic Violence Hotline
(1-800) 942-6902

Do Not Call Registry
(1-888) 382-1222

Environmental Health
(1-800) 458-1158

Food and Nutrition Programs
Child & Adult Care Food Program: (1-800) 942-3858
Growing Up Healthy Hotline: (1-800) 522-5006

Health Insurance
Child Health Plus: (1-800) 698-4KIDS(4543)

Elderly Pharmaceutical Insurance Coverage Program (EPIC) (1-800) 332-3742
* Fraud & Abuse Hotline (1-800) 542-0424
* Participant Helpline (1-800) 332-3742
* Provider Helpline (1-800) 634-1340
Medicare (1-800) 633-4227

Family Health Plus: (1-877) 934-7587

Prenatal Care Assistance Program: (1-800) 522-5006

Home Health Care Certified Home Health Care Agencies
(1-800) 628-5972

Hospice Complaints
(1-800) 628-5972

Identity Theft Prevention

Long Term Care
NYS Partnership for Long-Term Care: (1-888) NYS-PLTC (697-7582)

Managed Care Complaints
(1-800) 206-8125

Nursing Home Complaints
(1-800) 888-201-4563

Office of Mental Health (OMH) Customer Relations
(1-800) 597-8481

Office of Professional Medical Conduct (Dept. of Health)
Complaints and Inquiries (1-800) 663-6114

Office of Professions
(1-800) 442-8106
NYS Licensure and Registration – Investigation and prosecution for professional misconduct

Poison Control Center
(1-800) 222-1222

Public Health Duty Officer Helpline
(1-866) 881-2809

Roswell Park Cancer Institute
Referral Services (1-800) 767-9355

*Physician referring patient to RPCI
*Diagnosis or suspicion of cancer or want second opinion
*General or specific question about cancer or learn about trials
*Will your insurance cover costs at RPCI

General Information: (1-800) 685-6825
Gilda Radner Cancer Registry: (1-800) 682-7426

Senior Citizen’s Help Line
(1-800) 342-9871

Smokers Quitline
(1-866) NYQUITS (697-8487)

Terrorism Information Hotline
(1-866) SAFE-NYS

West Nile Virus
(1-800) 458-1158

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New York State and National Contact Information for Crime Victims
A listing of local services can be obtained on the website:
or contact the New York State Crime Victims Board at 1-800-247-8035

American Bar Association
1-800-285-2221 or 312-988-5522

Child Abuse & Maltreatment Hotline

Crime Victims Rights
New York State Crime Victim Board 1-800-247-8035 (victims/claimants only)

Albany: 518-457-8727
TTY: 1-888-289-9747
Advocacy Unit: 518-485-9104

Buffalo: 716-847-7992

New York City: 718-923-4325

National Association of Crime Victim Compensation Boards: 703-780-3200

Information & Referral (voice and TDD): 1-800-522-4369
NYS Hotline for the Hearing Impaired Emergency Services Dispatch: 1-800-342-4357
NY Relay Service General Information: 1-800-342-3377
Persons with TDD to contact persons without: 1-800-662-1220
Persons without TDD to contact persons with: 1-800-421-1220

Domestic Violence
New York State Domestic Violence Hotline:
(English) 1-800-942-6906
(Spanish) 1-800-942-6908

TDD (Telecommunications Device for the Deaf) Domestic Violence Hotline: 1-800-873-6363

NYS Office for the Aging Senior Citizen Hotline: 1-800-342-9871

National Center for Missing & Exploited Children 1-800-843-5678

National Crime Victim Bar Association
Referral service (Attorneys specializing in victim-related litigation) 1-800-394-2255

NYS Department of Correctional Services

NYS Parole: Victim Impact Unit
518-486-4400 or 1-800-639-2650

Sex Offender Registry Information Line

U.S. Attorney Offices
Northern District of New York, Syracuse 1-315-448-0672

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Promoting Mental Health

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Mental Health Association in Fulton & Montgomery Counties
Janine Dykeman, Executive Director
307-309 Meadow Street
Johnstown, NY 12095
Phone: (518) 762-5332
Fax: (518) 762-6823

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